Event Services Platform

Run the entire show
from one platform.

Chloe is the operations platform for audiovisual and event services companies. Quoting, event orders, crew scheduling, inventory and invoicing — connected end to end, across every venue you operate.

Purpose-built for AV & event services · Multi-venue from day one

app.chloe-esp.com — Dashboard
The Chloe dashboard: configurable widgets showing recent orders, the day's crew schedule, revenue by status and open room issues.

Built in production, not in a lab

Chloe runs live event operations every day — written alongside the people doing the work, and corrected by them when it got it wrong.

Purpose-built for AV

Not a generic ERP bent into shape. Rooms, show days, gear, crew calls and settlement math are first-class ideas, not custom fields.

Multi-venue from day one

One platform across a portfolio of properties — shared catalogs, per-venue pricing and financials, and a leadership view over all of it.

The problem

The work is already connected.
Your tools should be too.

A quote lives in a spreadsheet. The crew schedule lives in another. Inventory is counted in a warehouse notebook, and at the end of the month someone reconciles the invoice by hand — twice, because the numbers disagree. Every one of those handoffs is a place a show goes wrong.

Chloe closes the loop: what you sold is what gets scheduled, what gets scheduled is what leaves the warehouse, and what leaves the warehouse is what gets billed.

One system · One set of numbers

Capabilities

Four systems that behave like one

Sales & revenue

From quote to event order to invoice, in one thread

Build a quote room by room and day by day. Confirm it and it becomes an Event Order with its own status lifecycle, activity log and financials. When the event wraps, partner and customer invoices come off those same numbers — no re-keying, no reconciliation spreadsheet.

  • Room-by-room, day-by-day line items with real date semantics
  • A status lifecycle that locks editing at the right moment, with an audit trail of every change
  • Venue financial defaults and commission structures applied automatically
  • Partner invoicing, customer invoicing and credit memos, generated as branded PDFs
Event Order
An Event Order in Chloe, showing the status stepper, room line items and order financials.

Staffing & scheduling

LaborMAX: the right tech, on the right show, every time

Every team member carries the qualifications they actually hold. Confirm an order and Chloe assigns operator shifts automatically from your own ranked preferences, refuses assignments a technician isn't qualified for, and catches double-bookings long before they reach the floor.

  • A weekly schedule you can drag, copy and rearrange
  • Automatic operator assignment from your ranked preference list — manual overrides always win
  • Qualification enforcement and cross-type double-booking protection, server-side
  • Time-off and PTO requests in the same view as the schedule
  • Schedules distributed to the crew as a PDF or an email, straight from the page
LaborMAX — Weekly Schedule
The LaborMAX weekly schedule: team members down the side, days across the top, colored shift chips in each cell.

Inventory & assets

Know what you own, what's committed, and what's short

Barcoded assets and bulk stock live in one system, with utilization that compares confirmed demand against what's on the shelf across any date range. Shortfalls turn red while there's still time to solve them — and gear moves between properties on tracked Transfer Orders instead of a phone call.

  • Barcoded and bulk inventory, with bin locations and per-venue scoping
  • Equipment utilization: committed demand vs. on-hand stock over any window
  • Transfer Orders between venues — Draft, In Transit, Received
  • Spreadsheet import and export for the counts you already have
Inventory — Equipment Utilization
The Equipment Utilization table in Chloe, comparing committed demand against on-hand stock by date with shortfalls highlighted.

Enterprise & multi-venue

One catalog. Priced property by property.

Every property works from the same equipment and labor catalog, then prices it for its own market — with seasonal tiers built in, so a peak-season rate is applied by the system instead of remembered by a person. Open a new venue and copy its financial defaults and commission structure from one that already works.

  • One shared catalog, priced independently at every property
  • Seasonal price tiers applied automatically, month by month
  • Item-level visibility, so each venue offers only what it actually stocks
  • Revenue goals, commission groups and financial defaults set centrally, reported per property
Sales — Pricing
The Chloe pricing catalog: equipment and labor items with seasonal price tiers and per-venue visibility.

Everything else

The unglamorous parts, done properly

The features nobody puts on a billboard — and everybody needs by week two.

Configurable dashboards

Every user builds their own — standard, tall and wide widgets for the numbers they actually watch.

Activity log on every order

Who changed what, when, and what it was before. Status history and edits in one timeline.

Built-in help center

Documentation that lives inside the product and follows the same navigation your team does.

Venue packages

Bundle the gear, labor and shift rules a room always needs, then drop the whole thing on a quote.

Purchasing & vendors

Purchase orders, vendor records and contacts, linked to the events that drove the spend.

Customer records

Organizations, contacts and their full order history — no separate CRM to keep in sync.

Documents that look like you

Quotes, invoices and crew schedules generated as branded PDFs, ready to send.

Role-based access

Venue teams see their operation. Leadership sees the portfolio. Financial controls stay locked down.

Request a demo

Come see it run.

Chloe is in daily production use. If you run venues or an AV services business and want a walkthrough, we'll show you the real platform with real operations in it — not a sandbox.

We answer every note personally.